Maintenance

Trolley Masters on-site maintenance service can repair all brands of shopping trolleys. We weld broken shopping trolleys, replace spares with top quality shopping trolley parts and accessories. We also ask clients to inspect completed work once finished to ensure customer satisfaction.

Our experienced repair crews have extensive knowledge repairing all types of equipment. On-site crews are equipped with trolleys parts which means immediate repairs can be done to ensure all store shopping trolleys are kept in a safe operating condition for your customers and store personnel.

Trolley Masters can effectively maintain your fleet of shopping trolleys and selected customer equipment so that they remain in perfect working order at all times such as:

• Our maintenance crews are experienced in identifying dangerous and damaged store equipment, for example: a loose baby seat, and will take care to carefully restore these items back to perfect working order, keeping customers happy and stores looking neat and tidy.
• Trolley Masters is determined to deliver an un-comprising and unrivalled level of service to all our clients.
• When servicing, we check every single trolley – not just the damaged ones. If complete refurbishment is needed, the trolleys can be electroplated, making old look new at a fraction of the cost.
• Trolleys that cannot be repaired on site and which needs either welding, panelbeating or electroplating, can be transported by Trolley Masters to our workshop for these repairs and re-delivered to store once completed. All trolleys removed from a store will have relevant documentation completed.

The regular maintenance of shopping trolleys and in-store equipment is central to the safety of our client's staff and customers and also increases the lifespan of the trolley, thereby reducing long term costs.

Trolley Masters is leading the way in supplying high quality innovative retail equipment and products to the marketplace. At Trolley Masters we believe that every customer is an important part of our growing business, no matter how small or how large. We have found that effective communication between the key stakeholders namely our on-site crews, store managers and trolley porters significantly assists in ensuring service needs are met.

In further reducing costs to our clients, Trolley Masters can re-use serviceable parts from un-repairable trolleys. The use of these parts is at no cost to our clients – only the labour component is charged. Scrap certificates will be issued to stores should any trolley be scrapped.